Dentists In The Berkshires, Dentists Pittsfield, MA, Dental Care In The Berkshires, Hillcrest Dental Care, Dentists Berkshire County

 

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Hillcrest Dental Care, Dentists Berkshire County, Hillcrest Dental Care Policies, Hillcrest Dental Care Appointments
   
 

Hillcrest Dental Care services are designed to help the entire family achieve and maintain their greatest, healthiest smiles. We use advanced equipment and maintain the highest standards by only using quality materials and technology.

Hillcrest Dental Care goals:

Provide our patients the best dental care we can
Respect our patients’ desires, comfort and budget
Educate and inform our patients so they can make informed decision regarding care
Forms
Adult New Patient Package (14 years of age and older)
Child New Patient Package (13 years of age and younger)
Medical History Update (for established patients to complete annually)
 
 

 

Dentists In The Berkshires, Dentists Pittsfield, MA, Dental Care In The Berkshires, Hillcrest Dental Care, Dentists Berkshire County
   
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The Hillcrest Dental Care team aspires each day to provide the best, in quality dental services.

 

OFFICE POLICIES:

Scheduling Appointments
We make every effort to work with our patients to find appointment times that best work within their schedules. To give the best and most efficient care, we must work within an appointment system, but are available for walk-in and emergency appointments, as best we can accommodate. When you call for an appointment, be sure to give all the information about the type of care you and your family members need so that we may schedule the right amount of time for you and your family members. If you would like all your family members to be seen at the same visit, please be sure to call the office and ask about family scheduling.

For those with unpredictable schedules, unable to arrange an appointment in advance, we will gladly contact you as frequently as you wish for appointment times available on short notice. This approach has worked well for many, enabling everyone to get the care they need. Contact us and ask to be placed on the “ASAP list.”

Confirmation Policy
As a courtesy, calls are made to patients to confirm their upcoming appointment; it is ultimately the patient’s responsibility to confirm their appointment. A confirmation call is required to hold all appointments and calls must be received at least 24 hours in advance. Appointment slots will not be held for unconfirmed patients. If an unconfirmed patient arrives for the appointment they may be asked to wait or rescheduled to another date or time.

Appointment Cancellation Policy
Patients are asked to notify our office 24 hours in advance, if they need to cancel an appointment.

If a patient does not show up, or cancels with short notice (short notice is defined as less than 24 hours) for their first appointment, they will be immediately dismissed from our practice.

Patients that miss or cancel with short notice two (2) appointments within a six-month period will be dismissed from our practice.

This policy is in effect to best-utilize our professional staff, while servicing patients with their dental care needs.

If an appointment was missed due to uncontrollable circumstances, a letter may be written explaining the situation and asking for consideration of reinstatement of patient status. Letters should be addressed to Operations Director, Hillcrest Dental Care, 788 South Street, Pittsfield, MA 01201

 
ON YOUR FIRST VISIT:

For your first visit in our office, you will need to bring:
Insurance card
Picture ID (Drivers license, state ID, etc...)
List of medications currently being taken
Adult New Patient Package (14 years of age and older)
Child New Patient Package (13 years of age and younger)

For your convenience, you may wish to download the appropriate Adult or Child New Patient Package (above) and bring in the completed forms.

Once we have you entered into our system, an assistant will take a full-mouth series of x-rays and document your perio-charting (measurement of the pockets between your teeth and gums). The dentist will do a comprehensive exam and answer all of your dental questions, while working with you to come up with a treatment plan that works best for you and your oral healthcare needs. We will print off a treatment plan for you to take home with you. The treatment plan will list any restorative work you and the dentist discuss along with the cleaning option that is best for you. At this time we will schedule you for any necessary restorative work and your initial cleaning. There are two different types of cleaning and during your exam, your dentist will determine which is best suited for you and your oral health needs. We wait to schedule this until we have seen you and your x-rays to make sure that we have scheduled you for the appropriate level of cleaning required.

 
Links:
CareCredit

American Dental Association

Academy of General Dentistry

Massachusetts Dental Association

Colgate

Crest

American Dental Hygienists' Association

Massachusetts Dental Hygienists" Association

Sonicare
 
 
Dentists Pittsfield, MA, Dental Care In The Berkshires, Hillcrest Dental Care, Dentists Berkshire County, Dentists In The Berkshires